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Avaya

Avaya

1. Flexible Configurations

Choose a deployment model that matches your infrastructure objectives–from a simple appliance to virtualized software in your data center, with options in between.

2. A Complete Midmarket Collaboration Solution

Enjoy the peace of mind that comes with a complete, integrated solution—collaboration software plus multichannel contact centers, networking, security, and video—from a single source.

3. Lower Collaboration TCO

Discover how affordable collaboration can be with the IP Office™ Platform–a smaller initial investment, reduced maintenance, and decreased power consumption.

See How Carlo’s Bakery Scales Creativity and Customer Service

A generations-old family bakery suddenly finds itself a reality show  megahit—TLC’s “Cake Boss”—with rapid, global business expansion. The challenge: how to expand the Carlo’s Bakery business without losing the creativity, quality, and customer closeness the brand is famous for. Beginning with Avaya IP Office as the simple, scalable collaboration platform, Carlo’s Bakery is easily adding mobile, video, messaging, and contact center applications that make collaboration with customers, vendors, and employees seamless, simple, and personal—the same way it’s been since 1910.

Build a Full-Size Contact Center for Your Midmarket Business

Improve your customer experience and contact center agent efficiency when you add powerful, affordable, multichannel functionality for voice, email, and web chat to your contact center. Avaya IP Office™ Contact Center is purpose built for businesses with from five to 100 agents. It combines Avaya customer experience leadership with the simplicity and value of the IP Office Platform.

Be More Responsive, Build Relationships, Improve Productivity

Let a powerful Avaya IP Office solution produce better engagement among your employees, and stronger relationships with partners and customers—facilitating faster, smarter decisions and better business.

Midmarket Collaboration for Dummies

In iconic Dummies-book style, this guide explores market business trends in collaboration and engagement, how making it faster and easier for people to connect can drive productivity and strategic advantage, and how to solve the networking and security challenges faced every day by midmarket businesses.